My journey into the world of coaching and advisory was ignited by a profound experience in the eCommerce sector. Leading a customer service team through a significant transition, I encountered firsthand the challenges and opportunities that come with digital evolution. It was during this time, amidst the whirlwind of growth and change, that I recognized the vital need for a deeper, more human-centric approach in business.

A pivotal moment came when I introduced a series of workshops based on Brené Brown's "Dare to Lead." This initiative, born from a desire to foster stronger connections and understanding within the team, became a transformative experience. It highlighted the incredible impact of nurturing emotional intelligence and authentic relationships in a corporate setting.

Cristi Silva Coaching & Advisory was born from the belief that the essence of commerce isn't just in transactions, but in the genuine interactions between people - between agents and customers, leaders and teams. Our mission is to guide eCommerce companies, especially those embracing sustainability, to create cultures where these connections flourish.

I specialize in empowering leaders and teams in medium-sized eCommerce companies. Our approach is personalized, adapting to each client's unique rhythm and needs. From elevating leadership styles to transforming company cultures into customer-centric havens, we're committed to actualizing your full potential.

At Cristi Lingham Coaching & Advisory, I am more than just a consultant; I’m a partner in your journey toward a more humanized, fulfilling business experience. Let's collaborate to make your eCommerce venture not just successful, but deeply connected to the human spirit.